Jul 21, 2020
I recently read how corporations in the US spend hundreds of billions of dollars on training every year but also how a small percentage of the learners who go through training are actually changing because of what they learned. So are we wasting BILLIONS every year?? And what can we do about it?
Jul 8, 2020
The fact that a lot of us are more isolated than ever before means it takes an extra effort, and some strategy, to reach our users. Today I talk about a simple steps to get the feedback we need for design success.